adaptable customer management and billing systems
data • voice • video • electricity • gas • water • other



Customer management and billing

TelStream provides the following functions for your business:

  • Customer management
  • Multi-service (e.g. internet, mobile, voice, electricity, gas, water, other)
  • Customer self-service web portal
  • Fault logging and management
  • Work orders and workflow management
  • Automated provisioning
  • Prepaid and postpaid billing
  • Real-time credit control via Diameter, RADIUS or native API
  • Accounts Receivable with advanced features
  • Settlements and mobile roaming
  • Directory services
  • Cable and connection infrastructure records

All TelStream modules are integrated to provide a single seamless service and billing system. TelStream is designed for maximum flexibility to cope with changing business needs such as the introduction of new services and rate plans. TelStream application servers can be run on-premises or in the cloud.

Most Recent Versions

9.01 Enhancement meter reading collection and billing
9.00 Prepaid services, real-time credit control, RADIUS support, DIAMETER support, quotas, vouchers, product sales, message templates, alerts, SMS
8.03 Billing and usage admin enhancements, more...
8.02 MySQL support, more...
8.01 Tender type surcharge feature

See Also


Supported Platforms

Customer Service/Admin Windows for power users and staff portal for casual users and managers
Customer Self-Service Portal Supports all major browsers
Web/App Server Cloud-based or on-premises (Windows Server OS)
Provisioning Server Cloud-based or on-premises (Windows Server OS)
Database Cloud-based or on-premises; Microsoft SQL Server, Oracle database, MySQL
Usage Mediation Cloud-based or on-premises;Toll-Gate, TelStream Mediation

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